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We accept extended health benefits and union coverage

Frequently Asked Questions

What do I pack for my stay at New Beginnings?

Packing List: The facility requires residents to pack comfortable clothing for the length of their stay, with specific recommendations for both summer and winter. They also suggest bringing exercise clothing and appropriate footwear, toiletries, hobby items, prescribed medications, medical insurance information, and personal identification documents.

What can I not bring to New Beginnings?

  • For the safety and well-being of all clients, the following items are not permitted on the premises: weapons or replica weapons, tanning oil, mouthwash, hand sanitizers, and any household or personal grooming products containing alcohol.
  • Cellphones are permitted during designated morning hours. Use of cellphones is prohibited during nighttime hours. All devices must be surrendered to staff at the beginning of the restricted period and will be securely stored until the next authorized usage period.
  • If clients choose to bring any Over The Counter non-prescribed medication, it must be disclosed during intake and left in the personal items basket with staff. Dosages will be monitored and distributed by staff.

What kind of diet can I expect at New Beginnings?

A well balanced diet is a core foundational element to addiction recovery. New Beginnings Recovery offers healthy and nourishing meals featuring fresh, local and organic ingredients. Our meals are specifically chosen to aid in the detoxing process in our bodies after substantial substance abuse.

Our Food Handler–certified support workers ensure that all meals are both nutritious and appealing.

New Beginnings Recovery is renowned for the quality dining experience we provide. Residents will gather together in our beautiful, spacious and bright dining area three times daily for meals. Healthy snacks are always available for the comfort of our clients.

Any allergies and food restrictions are noted during the intake process to ensure the kitchen staff is prepared to meet individual dietary requirements.

Visiting hours and Guidelines

Visiting hours at New Beginnings

  • Clients may choose to go out for visitation from 1pm-4pm on Saturdays and Sundays.
  • Visitors are not permitted inside the center.
  • Any packages, gifts, or belongings for clients must be given to a staff member for inspection. Co-operation in this matter is essential for the safety of our community and residents.

How do I know which length of stay is for me?

Determining the appropriate length of stay at a treatment center depends on various factors. Although it is ultimately a decision made by you, it is often a decision made in consultation before or during the intake assessment with healthcare professionals and staff. Recommendations from your family doctor are strongly suggested during this procedure. Here are some considerations to help guide you:

  1. Severity of Addiction:
    • The severity of the addiction plays a crucial role in deciding the length of treatment. For individuals with long-term, chronic, or severe addiction, a more extended stay may be necessary.
  2. Type of Substance Abuse:
    • The specific substance or substances involved can influence the duration of treatment. Different substances may require varying lengths of care.
  3. Dual Diagnosis:
    • If there is a co-occurring mental health disorder, known as a dual diagnosis, it may require a more extended treatment period to address both the addiction and the mental health issue effectively.
  4. Individual Progress:
    • The rate at which an individual progresses through treatment is unique to each person. Some may respond well to shorter programs, while others may benefit from a more extended and gradual approach.
  5. Motivation and Commitment:
    • The individual's level of motivation and commitment to recovery is crucial. A person who is highly motivated and actively participates in therapy may make progress more rapidly.
  6. Support System:
    • The availability of a strong support system, including family and friends, can contribute to a successful recovery. The treatment plan may consider the level of external support available.
  7. Previous Treatment History:
    • Individuals with a history of relapse or multiple treatment attempts may benefit from a more extended and intensive program to address underlying issues comprehensively.
  8. Treatment Center Recommendations:
    • Professional recommendations from addiction specialists and treatment center staff should be taken into account. They can assess individual needs and provide guidance on the appropriate length of stay.
  9. Insurance Coverage:
    • The length of treatment covered by insurance can be a practical consideration. Understanding insurance policies and coverage limits is essential in planning the duration of treatment.
  10. Personal Circumstances:
    • Considerations such as employment, family commitments, and personal responsibilities may influence the feasible length of stay. Some individuals may choose outpatient or shorter-term options for practical reasons.

It's essential to undergo a thorough assessment by healthcare professionals to determine the most suitable treatment plan. This assessment may include a review of medical history, mental health status, substance use patterns, and individual goals for recovery. Working closely with our staff can help ensure that the chosen length of stay aligns with the individual's unique needs and circumstances.

What types of addiction do you treat?

Our treatment center specializes in addressing various types of substance abuse, including but not limited to alcohol, drugs, and prescription medications.

How do I know if I or my loved one needs treatment?

Recognizing the need for treatment can vary, but common signs include persistent cravings, inability to control substance use, neglecting responsibilities, and negative impacts on health and relationships. Our professionals can provide assessments to determine the appropriate level of care.

What treatment programs do you offer?

We provide individualized residential treatment programs that include counselling, therapeutic services, and comprehensive aftercare planning. For clients requiring detoxification prior to admission, referrals are coordinated with trusted, affiliated offsite detoxification centres to support a safe and seamless transition into our facility.

What therapeutic approaches are used in your programs?

Our center employs evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), SMART Recovery, and other proven methods to address the complex nature of addiction.

Do you provide dual diagnosis treatment?

Yes, we recognize and address co-occurring mental health disorders alongside addiction, providing comprehensive dual diagnosis treatment.

What is the admission process like?

The admission process involves an initial assessment, medical evaluation, and discussion of treatment options. Our admissions team guides individuals and their families through the process, ensuring a smooth transition into our programs.

Is family involvement encouraged during treatment?

Yes, we encourage family participation and offer family therapy sessions to support the recovery process and improve overall family dynamics.

What aftercare support is provided upon completion of the program?

Our center emphasizes the importance of aftercare planning, including ongoing therapy, support groups, and relapse prevention strategies to help individuals maintain their recovery post-treatment.

What amenities and accommodations do you offer?

Our facility provides comfortable and safe living environments, nutritious meals, recreational activities, and various amenities to enhance the overall well-being of our clients during their stay.

How is confidentiality maintained?

We prioritize confidentiality and adhere to strict privacy guidelines in accordance with legal and ethical standards. Patient information is treated with the utmost sensitivity and confidentiality.

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